Negotiation and Influence Program

Our highly acclaimed Negotiation & Influence program is a globally-recognized negotiations training course rooted in the social psychology behind effective communications and negotiations. It provides an in-depth understanding of the negotiation tactics that most positively influence others and foster environments that increase the likelihood of negotiation success in all domains, from work life to home life—and everything in between.

During this intensive program, you’ll acquire a toolbox of negotiation skills and strategies and the ability to recognize when to use them —even in situations where you don’t have direct authority. Importantly, you’ll also learn how to prevent emotions from interfering with the process and manage conflict by uncovering shared values and building the trust necessary to succeed in even the most challenging situations.


Key Takeaways

Master the Art of Negotiation: Learn best practices for assessing the negotiation landscape and effectively approaching different types of negotiations. Also, learn to recognize why agreements become imbalanced, when (and how) to ask questions and share information, diffuse gambits, and use silence effectively.

Build Trust & Put the Emotions Aside: Employ a deep understanding of social psychology to change a negotiation from competitive to cooperative and avoid behaviors that shut the other party down. Grasp the fundamentals of conflict management and learn how to regulate your and others' emotions so they do not negatively affect the outcome.

Maximize Satisfaction in Every Negotiation: Increase the chances of mutual benefits by skillfully applying various tactics, including making strategic opening offers and proposals, negotiating with packages, managing multiple incoming offers, handling cross-cultural negotiations, and navigating complex interactions.